AI & AUTOMATION FOR SPECIALTY COATINGS MANUFACTURERS
Less manual work. Smoother operations.
Connect the work happening across sales, customer service,
operations, and accounting. We build automation around your
existing systems to reduce re-entry, follow-ups, and information
chasing.
For manufacturers and blenders of industrial coatings, protective
finishes, and epoxy systems.
Each of these is a potential project we assess with you—not a
bundle you buy. Every card shows the recognizable problem, the
workflow we’d build, and the result your team reviews.
Purchase orders & order entry
“We keep copying customer orders into our system.”
Capture PO details, check product references and units, flag
missing information, and prepare an order for approval.
PO-4471.pdf→Order drafted · ready for approval
See an example
A purchase order arrives by email. The customer, products,
quantities, packaging, and delivery details are captured,
checked against your catalog, and lined up beside the original
document for one-click approval—like in the workflow
demonstration below. Anything unclear is flagged instead of
guessed.
“Requests, quotes, and sample evaluations disappear into
inboxes.”
Organize incoming requests, collect missing specifications,
assign follow-up tasks, and track opportunities through the next
step.
Sample shipped Sep 3 — evaluation follow-up dueQuote sent to Cascade — no reply in 6 days
See an example
A fabricator asks for a quote on a primer system but leaves
out the substrate and coverage area. The request is logged,
the missing specifications are collected by a templated
reply, and a follow-up task lands with your sales lead—so
the opportunity has an owner and a next step instead of a
buried email thread.
“Answering a status question requires three emails to
other departments.”
Bring together available order, production, and shipment
information; draft customer updates and flag stalled handoffs.
“Where’s PO 4471?”→Reply drafted · ships Thursday
See an example
A customer asks where their order is. The available order,
batch, and shipment information is pulled together from your
connected records, a reply is drafted for your team to send,
and the handoff that stalled—say, a batch waiting on a
QC sign-off—is flagged to the right person.
“Accounting spends too much time entering invoices and
resolving discrepancies.”
Extract invoice details, compare them with purchasing and
receiving records where available, and route exceptions for
review.
invoice-2210.pdf→Quantity differs from receiving — held for review
See an example
A supplier invoice arrives as a PDF. The vendor, line items,
and totals are extracted and compared against the purchase
order and receiving records where you have them. Clean matches
are prepared for entry; a quantity or price that doesn’t
line up is held with the documents side by side for your
accounting team to resolve.
“Our team repeatedly searches for the right product
documentation.”
Retrieve approved safety and technical data sheets, locate
existing batch-specific certificates, and prepare responses with
the source documents attached.
A customer asks for the safety data sheet and the certificate
of analysis for a specific batch. The current approved SDS and
the existing certificate for that batch are located in your
document store, and a response is prepared with both
attached—drawing only from documents you’ve
approved, never generating technical claims.
Each morning, a short summary lists what’s outstanding:
supplier confirmations that are overdue, orders missing a ship
date or a required document, and follow-ups nobody has picked
up. Your team sees the exceptions before customers call about
them—built from the records your systems already hold.
This example shows purchase-order processing end to end. Choose a
clean order or one with an exception, and step through it at your
own pace.
What starts it
A purchase order arriving by email or PDF.
What runs automatically
Details captured, then checked against your catalog and units.
What a person reviews
Every exception—and final approval on every order.
What moves on
An order ready for your ERP, or an export your team imports.
Sample demonstration — fictional order data
What arrives — email + PDF
Fromorders@meridianmarine-fab.example
SubjectPO 4471 — EP‑2100 Epoxy Primer
PO-4471.pdf
Meridian Marine FabricationPurchase Order 4471
EP‑2100 Epoxy Primer, Grey12 × 5‑gal pail
Ship to: Dock 4, 1180 Harborline Rd, Tacoma, WA ·
Requested: Sep 26
What your team sees — prepared order
CustomerMeridian Marine Fabrication
PO number4471
ProductEP‑2100 Epoxy Primer, Grey
Quantity12
Packaging5‑gal pail
DeliveryDock 4, 1180 Harborline Rd, Tacoma, WA
Requested dateSep 26
Product matched to catalog item EP‑2100‑GRY
Units and packaging recognized
Delivery address complete
Staff reviewOriginal PO shown beside the proposed order. One click to
approve.Approved — C. Ramos, Customer Service
Sales order draft exported — CSV / ERP import
(connection simulated in this demo)
What arrives — email + PDF
Frompurchasing@cascadesteel.example
Subjectorder — see attached
PO-8802.pdf
Cascade Steel WorksPurchase Order 8802
HB Zinc Primer40
Ship to: Gate B, 74 Foundry Ave, Spokane, WA ·
Requested: Oct 2
What your team sees — held for review
CustomerCascade Steel Works
PO number8802
Product“HB Zinc Primer”
Quantity40 — unit not stated
DeliveryGate B, 74 Foundry Ave, Spokane, WA
No exact catalog match — 2 close candidates found
Unit unclear: gallons, pails, or cans?
Held for review — nothing enters your system
automatically
Staff reviewYour employee sees the original PO line beside the flags,
selects ZP‑110 HB Zinc‑Rich Primer from the
candidates, and sends a one‑click templated reply
asking Cascade to confirm the pack size.
Waiting for customer confirmation — the order stays on
hold
Customer reply
“5‑gal pails, confirmed. Thanks for
checking.”
Approved — C. Ramos, Customer Service
Order released with a full audit trail of who confirmed and
approved what (connection simulated in this demo)
The order data above is fictional and the ERP connection is
simulated. Every exception is held for a person, with the original
document shown beside the proposed order—nothing enters your
system without approval. Before connecting anything real, we check
how your orders actually arrive, your document formats and unit
conventions, and whether your ERP supports an API, file import, or
export.
YOUR EXISTING SOFTWARE
Already have an ERP? Good. We start there.
We review your ERP, spreadsheets, email workflows, and existing
automation first. Then we identify the manual steps that remain
and assess how to connect them. If your current software already
covers a workflow, we’ll tell you that instead of selling
you a duplicate.
Review existing capabilitieswhat your software already supports, including modules you
may not have activated.
Check connection optionshow your systems can be reached—verified for your setup
before anything is promised.
Scope one improvementa bounded first project with a measurable business
case—or advice that it’s not worth it.
CHOOSING THE FIRST PROJECT
Start where the improvement is worth the investment.
Before proposing a project, we assess how often the task happens,
how much staff effort it takes, what errors or rework it causes, and
what the automation would cost to build and run. Each workflow gets
a measure of success we establish with you—not a promised
result.
Workflow
Example measure of success
Order entry
Staff time per order; corrections required
Quote follow-up
Response time; opportunities with a clear next action
Customer updates
Time spent locating status information
Invoice processing
Time to prepare and approve an invoice
Document retrieval
Time spent locating the correct approved document
PROOF, NOT PROMISES
Similar systems we’ve built in other industries.
These builds come from other industries—lending and local
services. They’re shown as evidence of how we build and
integrate systems, with the capability each one demonstrates for a
manufacturing operation.
Designs and builds the workflows: document processing,
integrations, dashboards, and the review steps that keep your
team in control.
K
Kenji
Founder — operations & client work
Runs the audits and implementations: mapping your current
process, scoping the bounded first project, assessing its
expected value up front, and measuring results after launch.
THE FREE WORKFLOW AUDIT
25 minutes. One process. A written recommendation.
Walk through one recurring order or administrative process with
us on a call.
We identify its most significant manual handoff together.
Within two business days, you receive an initial opportunity
assessment: the current bottleneck, a possible improvement, and
what needs checking next.
A detailed integration scope follows once we’ve examined the
systems involved. Prefer email? Write to
contact@lunastra.ai
FAQ
Common questions.
Can you help if our order entry is already automated?
Yes—order entry is one workflow of several. If your ERP
already handles it, we look at where the time still goes: quote
and sample follow-up, supplier invoices, status questions,
document requests, or operational reporting. The audit starts
from your biggest remaining bottleneck, not from a fixed
product.
Can this work across our ERP and spreadsheets?
Usually—but we verify before we commit. During the audit
we check what your ERP already does (including assisted order
entry it may already offer), what access it exposes—API,
file import, or export—and how your spreadsheets and email
workflows fit around it. If your current software already covers
the workflow, we’ll tell you that instead of selling you a
duplicate.
What happens when information is incomplete or conflicting?
It’s held for review. The workflow flags exactly
what’s unclear—an unmatched product, a missing unit,
a quantity that conflicts with another record—and shows
the original document beside the proposed entry so a person can
resolve it, including sending the customer or supplier a
templated clarification. Nothing enters your systems silently.
Can staff approve changes before they reach our systems?
Yes—a staff approval step is the default for every
workflow. If you later decide that clean, exact-match cases from
trusted repeat customers can pass automatically, that’s a
rule you set—not one we assume.
How are customer documents and product information handled?
Documents you share are used only to configure and test your
workflow, are accessible only to the people working on your
project, and are deleted on request. Document responses—
safety data sheets, technical data sheets, certificates—
draw only from files you’ve approved; nothing technical is
generated. We’re happy to sign an NDA before the audit.
How do you assess whether a project is worthwhile?
Simple math, written down: how often the task happens, the staff
time it takes, the errors or rework it causes, and the cost of
building and running the automation. The written recommendation
shows that math. If the payback isn’t clear, our
recommendation will say so.
What affects pricing and implementation time?
Mostly four things: how varied the incoming documents or
requests are, how many systems the work must reach, what kind of
access those systems allow, and how strict your review rules
need to be. We scope a bounded first project rather than an
open-ended engagement, so the price and timeline are fixed
before we start.
Pick one process. We’ll audit it free.
25 minutes, one recurring workflow, and a written recommendation
within two business days—even if the recommendation is
“don’t automate this.”